Shipping policy

Shipping policy

We currently ship to addresses in the United States, Canada, Australia and South Africa. Prints are made by our printing partner close to you, so most orders are printed in your own country.

Processing time
Each print is made to order. Printing and packing usually takes 2 to 5 business days.

Delivery time
After your order ships, delivery usually takes 3 to 7 business days. Busy periods such as holidays can add a few days.

Shipping rates (USD)

United States: Standard shipping is free. Express $15.00.

Canada: Standard shipping is free.

Australia: Standard shipping is free.

South Africa: Standard $15.00, free on orders of 2 or more prints (orders of $50 or more).

Prices and shipping are charged in US dollars. Your bank or PayPal converts the total to your local currency.

The final shipping cost is shown at checkout before you pay.

Duties and taxes
Because prints are usually made in your own country, import duties are not expected. Any local sales tax shown at checkout is included in your total.

Tracking
When your order ships, you'll receive an email with tracking information.

Packaging
Prints are rolled and shipped in a protective tube.

Problems with delivery
If your order arrives damaged or doesn't arrive, please see our refund policy or email us at info@emberwoodwalls.com.